Here is an explanation of some of the terms used on this website.
If your bid for a property is shown as 'being processed', it mean the advertiser is proceeding with an exchange with someone else who bid for that property. If that exchange falls through, you will be able to bid for it again if you are still interested
This is the name used for letting the landlord (for a CBL property) or the other applicant (for an exchange) know that you are interested in their property. Bids can be made over the internet, the telephone, using one of our kiosks or in person at one of our offices.
CBL stands for Choice Based Lettings, and is the name given to the way Council and Housing Association properties are advertised and offered. Derby Homefinder was one of the first CBL schemes in the UK, starting in 2002.
If your bid for an Exchange property is accepted by the advertiser ('nominated'), you will need to confirm you are still interested in the exchange and want to go ahead.
Whether your household is suitable for a property or not.
Where two council or housing association tenants agree to swap homes (with their landlords' approval). Derby Home Swap is a new online mutual exchange scheme designed to make the whole process much smoother.
This is the tab on the 'Login/YourStatus' page that will tell you everything you need to know about your Derby Home Swap application. You can see the status of your application and property advert, what is happening on any bids you have made, and whether or not anyone has bid for your property
After you bid for a Mutual Exchange property, the current tenant will review all the bids that have been placed, and choose one they want to exchange with this. This is called a 'nomination'. You can only have one nomination in progress at any one time.
If you bid for several Exchange properties, and are nominated by more than one of them, all of your nominations will be listed together. You can review all of the nominations and decide which of them you want to go ahead with.
Some Council and Housing Association properties are advertised as Open to All properties and anyone can bid on them. You do not have to have an active Derby Homefinder application to apply for these properties.
At any stage in the process, either landlord can reject the exchange for a range of reasons (such as rent arrears). The advertiser can also reject any of the bids made on their property, if they are not interested in exchanging with that person - this is sometimes referred to as 'skipping' an applicant.
The list of all the people who have bid for a property.
This is when the advertiser decides he or she does not want to exchange with one of the people who bid for their property.