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Derby Homefinder

How to Contact Us

Have a query about your application?

Please check our Frequently Asked Questions to see if they answer your query.
If not, complete a contact form. If you have a login for our site please login before using the Contact form, we aim to respond to requests within 5 days. Contact us using one of the methods below.

Changing your application details?

If you have a Social Housing CBL or OTA application, you can update your details online by selecting the "My Social Housing" option on the Login/Your Status page. Any changes you make are not sent to us until click on the "submit" button at the bottom of the last page of the form.

Derby Homes Tenant

If you are a Derby Homes tenant and have a query about your application please contact them using one of the methods below:

  • email ContactUs@derbyhomes.org
  • contact your Derby Homes local housing office
  • telephone the customer service team number 01332 888777

Non Derby Homes Tenant

If you have a query about your application please contact us using one of the methods below

 

HOMELESS OR THREATENED WITH HOMELESSNESS

DURING OFFICE HOURS

If you are threatened with homelessness please contact us:        

OUT OF OFFICE HOURS

If you are homeless tonight, have no where to stay and the office is closed telephone:

01332 642151     Single people or couples
01332 786968 People with children/expecting children



 

 

Opening Hours 9.00am to 5.00pm Monday to Friday
Available Services           Appointment only service
Bank Holidays We are closed on Public Holidays and provide a reduced service for the period between Christmas and New Year.
   

 

 

     

Housing Options
Council House
Corporation Street
Derby
DE1 2FS

 

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