Please check our Frequently Asked Questions to see if they answer your query.
If not, complete a contact form. If you have a login for our site please login before using the Contact form, we aim to respond to requests within 5 days. Contact us using one of the methods below.
If you have a Social Housing CBL or OTA application, you can update your details online by selecting the "My Social Housing" option on the Login/Your Status page. Any changes you make are not sent to us until click on the "submit" button at the bottom of the last page of the form.
If you are a Derby Homes tenant and have a query about your application please contact them using one of the methods below:
If you have a query about your application please contact us using one of the methods below
DURING OFFICE HOURS
If you are threatened with homelessness please contact us:
OUT OF OFFICE HOURS
If you are homeless tonight, have no where to stay and the office is closed telephone:
|Opening Hours||9.00am to 5.00pm Monday to Friday|
|Available Services||Appointment only service|
|Bank Holidays||We are closed on Public Holidays and provide a reduced service for the period between Christmas and New Year.|