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Please check to see if our Frequently Asked Questions page answers your query. If not then you can complete a web form using this link: Contact form or contact us using one of the methods below. |
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Homelessness If you are homeless or threatened with homelessness please call or visit us at one of the offices below. If it is after 5pm on a weekday or it is a weekend, please call 01332 786968 for emergency help. |
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In person or writing for single people with children or couples with children |
Housing Options at The Council House The Council House |
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By telephone: |
01332 256483 |
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By email: |
housing.options@derby.gov.uk |
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By Fax: |
01332 643299 |
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By Minicom: |
01332 640666 |
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Opening Hours: |
Monday: |
8.30am to 5.00pm Available Services We are closed on Public Holidays, and provide a reduced services for the period between Christmas and New Year. |
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Services available include housing advice and assistance for homeless people as well as access to hostel accommodation in Derby. Single Point of Entry Team |
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01332 642150 |
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| By email: |
spe@derby.gov.uk |
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Reception Opening Hours: |
Monday: Bank Holidays |
1.00pm - 4.00pm We are closed on Public Holidays, and also for the period between Christmas and New Year. |
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Emergency Housing If you are homeless or threatened with homelessness, you should contact us as soon as possible by phoning or visiting the Council House or Single Point of Entry Team at Milestone House. |
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Homeless Tonight |
If you are homeless tonight between 9.00am and 5.00pm and the office is closed please ring the following numbers: |
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01332 642150 |
Single people or couples |
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After 5.00pm weekdays and all weekend |
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Derby City Council Website: |
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