Derby Homefinder

Please check to see if our Frequently Asked Questions page answers your query.

If not then you can complete a web form using this link: Contact form or contact us using one of the methods below.

Homelessness

If you are homeless or threatened with homelessness please call or visit us at one of the offices below. If it is after 5pm on a weekday or it is a weekend, please call 01332 786968 for emergency help.
  

In person or writing for single people with children or couples with children

Housing Options at The Council House

The Council House
Ground Floor
Corporation Street
Derby
DE1 2FS
 

By telephone:

01332 256483

For all other Council services visit the Derby City Council website 
 

By email:

housing.options@derby.gov.uk
To complete a web form use this link: Contact form 
 

By Fax:
 

 01332 643299

 By Minicom:
 

 01332 640666

Opening Hours:

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

 
 
 
 
 
Bank Holidays
 

8.30am to 5.00pm
8.30am to 5.00pm
8.30am to 5.00pm
8.30am to 5.00pm
8.30am to 5.00pm

Available Services
8.30am to 12.30pm drop in service with limited ticket availability
12.30pm to 4.30pm appointment only service, phone 01332 256483 

We are closed on Public Holidays, and provide a reduced services for the period between Christmas and New Year.
 

  
In person or writing for single people or couple oaged over 18 with no children or dependants

 
Single Point of Entry Team - Milestone House

Services available include housing advice and assistance for homeless people as well as access to hostel accommodation in Derby.

Single Point of Entry Team
Milestone House
93 Green Lane
Derby
DE1 1RX
 

01332 642150

For all other Council services visit the Derby City Council website 
 

spe@derby.gov.uk
To complete a web form use this link: Contact form 
 

 Reception Opening Hours:

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

Bank Holidays
 

1.00pm - 4.00pm
1.00pm - 4.00pm
1.00pm - 4.00pm
1.00pm - 4.00pm
1.00pm - 4.00pm

We are closed on Public Holidays, and also for the period between Christmas and New Year. 

Emergency Housing

If you are homeless or threatened with homelessness, you should contact us as soon as possible by phoning or visiting the Council House or Single Point of Entry Team at Milestone House.
 

Homeless Tonight

If you are homeless tonight between 9.00am and 5.00pm and the office is closed please ring the following numbers:
  

01332 642150
01332 256483

Single people or couples
People with children/expecting children 

 
Emergency Out of Hours:
 

01332 786968
 

Derby City Council Website:

www.derby.gov.uk